GUIDANCE FOR PARENTS & SITTERS

Our top priority is the safety and wellbeing of all parents, sitters and the children in their care.  The official Government Coronavirus (COVID-19) guidance for England states that childcare in the home is permitted. However, please follow the latest COVID-19 guidance for where you live, as this is constantly evolving.

If you live in Scotland, official guidance can be found here: https://www.gov.scot/coronavirus-covid-19/

If you live in Wales, official guidance can be found here: https://gov.wales/coronavirus


Communication is key

Both parents and sitters will always be given contact numbers for each other for every booking that is filled. Now, more than ever, it is essential that you communicate openly with each other prior to the booking. We encourage you to discuss any requirements and expectations you may have, to ensure that both of you feel as safe and confident as possible.


Recommendations for keeping safe before and during a booking

If you or anyone in your household is quarantining or develops any coronavirus symptoms (however mild), you should not arrange a booking or accept a booking and you should immediately cancel any bookings you have. Symptoms include:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell

Please read the official PHE advice about coronavirus symptoms and isolation.

For sitters:

  • Where possible, all adults should maintain social distancing (2m).
  • On arrival, you should remove your coat and outdoor shoes and wash hands for 20 seconds with soap and hot water (and regularly throughout the booking).
  • If you cough or sneeze, always cover your mouth and nose with a tissue or your sleeve (not your hands), bin tissues immediately and wash your hands afterwards.
  • Always ensure that you and the children in your care practice the highest levels of good hygiene during the booking

For parents:

  • Where possible, all adults should maintain social distancing (2m). 
  • On arrival, ask your sitter to remove their coat and outdoor shoes and wash hands for 20 seconds with soap and hot water.
  • Keep internal doors open where possible to minimise contact.
  • Maintain good ventilation (keep windows open where it is safe to do so).
  • Before and after the booking, clean regularly touched objects and surfaces (such as door handles, kitchen items and toys).

Travel to and from bookings

Please refer to government advice regarding travel: 


Need to get in touch?

If you have any questions or want to get in touch, please visit our Help Centre and one of our team will get back to you.